Logmein Service Desk
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Logmein service desk. Enjoy the freedom to work remotely with the 1 most reliable remote desktop tool. Help desk software and tools by logmein rescue improves customer satisfaction while also significantly reducing costs. Share your knowledge and best practices with other it and support professionals. For overall product quality rescue by logmein attained 7 4 points while vivantio service desk gained 6 7 points.
Its app with chat and interactive video features allow remote help desk agents to provide better customer service and resolve issues faster. However by using our system it is simple to match the functions of rescue by logmein and invgate service desk together with their general rating. If you want to get a quick way to decide which help desk software product is better our exclusive method gives rescue by logmein a score of 7 4 and landesk service desk a score of 8 0 for general quality and performance. Integrate logmein central with your solarwinds service desk for powerful remote in functionality.
In addition rescue by logmein is rated at n a while landesk service desk is rated 94 for their user satisfaction level. You can use our scoring system to help you get a general idea which help desk software product is will work better for your company. Gotoassist service desk discussions ask fellow gotoassist service desk users your questions and give feedback. Access your mac or pc remotely from any device.
The service desk is easy to talk to and it is awesome that it is possible to add modifications the service desk has changed the it department in a good way 4 4 5 i have used logmein for sometime overall it is a solid product. Easily set up remote access to your assets so you can service them anywhere at any time one click access to connect to and manage computers through solarwinds service desk it asset management itam functionality saves you valuable time from. The logmein rescue is a good support help desk product and does not need to be pre installed on client machines logmein helped us take a big step forward with remote customer support. At the same time for user satisfaction rescue by logmein scored n a while vivantio service.
Customers love it because it allows us to solve most of their tech problems without ever having to enter their premises.
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